If a rider adds a stop in the middle of a trip without prior communication, evaluate the situation by first considering the destination and whether completing the second stop is feasible and worthwhile. If you feel that the second stop is not worth completing due to the distance or any other valid reason, politely explain this to the rider and let them know that the additional stop wasn’t included in the original ride request. It’s important to be transparent and provide a valid reason for your decision. Most riders will understand your perspective if you communicate respectfully and honestly. However, if you are willing and able to accommodate the second stop, doing so can enhance customer service and ensure a positive experience for the rider.