• Contact the store management: Reach out to the customer service or management team of the Kosko store and explain your situation. Provide details about the incident and ask for clarification on the violation and the blocking of access. Inquire about the appeals process or any steps you can take to resolve the issue.
• Seek support from others: Connect with the other individuals who were blocked from accessing the store. Collaborate and share information to gain a better understanding of the situation. You may also consider collectively contacting the store management to emphasize the impact of the block on multiple customers.
• Provide feedback and seek alternatives: Express your concerns and feedback to the store about the lack of prior warning or clear communication regarding the violation. Inquire if there are alternative options for accessing their products or services, such as online shopping or delivery.
• Explore other avenues: If the issue remains unresolved, consider reaching out to consumer advocacy groups or local regulatory bodies that handle customer complaints. They may provide guidance or mediate between customers and businesses.
• Stay informed and follow guidelines: Ensure that you are aware of and comply with any guidelines or policies set by the store regarding customer behavior and parking lot usage. Understanding and adhering to these guidelines can help prevent similar incidents in the future.

Also email the store manager: example email below

Subject: Appeal for Reinstatement of Access to Kosko Store

Dear [Store Manager’s Name],

I am writing to express my concern and request the reinstatement of my access to the Kosko store, which was unexpectedly blocked on [date of the incident]. I understand that approximately 15 individuals, including myself, were affected by this block due to an alleged violation of standing in the parking lot. On the day in question, I was unaware of any wrongdoing on my part, and there were no prior warnings communicated to us. I believe that there may have been a misunderstanding or an oversight, and I kindly request clarification on the specific violation that led to our access being restricted. The sudden block has caused inconvenience and disrupted my ability to utilize your store’s products and services. I value Kosko as a customer and wish to continue my patronage. I respectfully ask that you reconsider my access to the store and provide a clear understanding of the guidelines and expectations for customers using your parking lot facilities. I would appreciate the opportunity to discuss this matter further and work towards a resolution. Please do not hesitate to contact me via phone or email, as provided above. I am open to any feedback or suggestions that may help prevent similar occurrences in the future. Thank you for your attention to this matter. I look forward to a positive outcome and the continuation of a pleasant shopping experience at Kosko.

Sincerely,

[Your Name]

[Any enclosures or attachments, such as supporting documents, if applicable]