Canceling an order on Uber Eats can happen to anyone, whether you change your mind, place a duplicate order, or select the wrong item. Here’s a step-by-step guide on how to cancel your Uber Eats order through the app or website:

Canceling Through the Uber Eats App:

1. Open the Uber Eats App: As soon as you realize you need to cancel, open the Uber Eats app on your smartphone or mobile device.
2. Go to ‘Orders’: On the app’s homepage, locate and tap the “Orders” section, which is usually represented by a receipt icon.
3. Select Your Ongoing Order: From the list of orders, choose the one you wish to cancel by tapping on it.
4. Tap “Cancel Order”: On the order details screen, you will see the option to “Cancel Order.” Tap on it to initiate the cancellation process.
5. Confirm Cancellation: A pop-up will appear asking you to confirm your decision to cancel. Tap “Cancel Order” again to proceed.
6. Select a Cancellation Reason: After confirming, you may be asked to provide a reason for the cancellation. Choose the most appropriate reason from the list provided.
7. Tap “Done”: Once you’ve selected a reason, tap “Done” to finalize the cancellation.

Canceling Through the Uber Eats Website:

If you prefer to use the Uber Eats website, follow these steps:

1. Log in to Uber Eats: Using your web browser, go to the Uber Eats website and log in to your account.
2. Access Your Orders: Hover over or click on the profile icon in the top-right corner, then select “Orders” from the menu.
3. Find Your Ongoing Order: From the list of orders, locate the one you want to cancel and click on it.
4. Click “Cancel Order”: On the order details page, look for the “Cancel Order” button and click on it.
5. Confirm Cancellation: Similar to the app, a pop-up will appear asking you to confirm the cancellation. Click “Cancel Order” again to proceed.
6. Provide a Cancellation Reason: You may be prompted to select a reason for canceling your order. Choose the reason that best applies.
7. Click “Confirm”: Once you’ve selected a reason and are ready to finalize the cancellation, click the “Confirm” button.

Important Considerations:

• Timing is Crucial: Remember that you can only cancel your order before the restaurant accepts it. Once the restaurant starts preparing your order, cancellation may not be possible through the app, and you may need to contact the restaurant directly.
• Refund Policy: If you cancel before the restaurant accepts your order, you are more likely to receive a full refund. Canceling after the restaurant has accepted or started preparing your order may result in a partial or no refund at all.
• Check Order Status: Before canceling, always check the status of your order. You can do this by locating your order in the “Orders” section of the app or website.
• Contact Customer Support: If you encounter any issues with canceling your order or have questions about refunds, you can reach out to Uber Eats customer support through the app or website for assistance.

That’s everything you need to know about canceling an order on Uber Eats. Remember to act promptly to increase your chances of a successful cancellation and potential refund.